Thong Tie Side Bikini Bottom - Frangipani Fever
or 4 installments of $17.50 with
or
Cold gentle hand wash ONLY for all our pieces is recommended - no bleach, please! To dry, please hang or lay flat in a shady area. Do not put your swimwear in the dryer (not even on a gentle cycle!) as this can damage, distort, or discolour your bikini!
Hot tubs & chlorinated pools can affect our kinis - please avoid them if you treasure yours! For neon and pastel-coloured bikinis we love to add a teaspoon of salt when washing to maintain vibrancy. Sunscreen is super important + tinted sunscreens and fake tan are amazing but please be careful when applying as these products can stain fabrics.
To view our full returns policy click here!
Shipping Cost, Speed, and Carrier
| Ā Shipping Location | Shipping Carrier | Shipping Speed* | Orders from $0.00 - $199.99 | Orders from $200.00 - $499.99 | Orders from $500.00 - $799.99 |
| Australia | Australia Post Express | 1 to 5 Business Days | $10.00 AUD | Free | $50.00 AUD |
Ā
| Ā Shipping Location | Shipping Carrier | Shipping Speed* | Orders from $0.00 - $199.99 | Orders from $200.00 - $549.99 | Orders from $550.00 - $799.99 |
| New Zealand | DHL Express | 1 to 4 Business Days | $30.00 AUD | $40.00 AUD | $100.00 AUD |
| New Zealand | DHLĀ Standard | 5 to 10 Business Days | $12.00 AUD | Free | $60.00 AUD |
Ā * Shipping Speed means how long it will take your package to reach you once your package has left our warehouse. There will be a processing time between 1-5 business days at our warehouse between your order being placed and your order leaving our warehouse.Ā
For shipping to Canada, please visit: https://kulanikinis.co/
For shipping to the United Kingdom, Gibraltar, Guernsey, Isle of Man, please visit: https://kulanikinis.co.uk/
For shipping to Ć land Islands, Albania, Andorra, Armenia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guadeloupe, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, RĆ©union, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Svalbard & Jan Mayen, Turkey, Vatican City, please visit: https://kulanikiniseu.com/
For shipping to the United States and all other countries, please visit: https://kulanikinis.com/
Order Dispatch
All orders are shipped from Sydney, Australia
Most orders will ship on the next business day and most ship within 24-hours of your order being placed! Please keep in mind that orders placed after 12 pm (Sydney, Australia time) on Fridays as well as orders placed Saturday and Sunday will ship on the next business day - usually Monday - with the exception of holidays!
After your order isĀ placed, it is sent to our amazing warehouse team for processing and packaging. Processing and packaging can take between 0 and 5 business days, butĀ most orders are processed and packaged within 24 hours.Ā
When your order is sent to our warehouse team, you will receive a dispatch notification with tracking. However,Ā please keep in mind that your shipping speed begins once your package leaves our warehouse.Ā
We aim to have your orderĀ leave our warehouse within 24 hoursĀ unless it was placed outside of business days or there is dispatch delay. In the event of a dispatch delay, we will post a notification about this on our website!Ā
Business days are Monday through Friday with the exception of public holidays.Ā Saturday and Sunday do not count as business days.Ā Please keep in mind thatĀ NSW public holidays may be different from those in your state.
In some instances, we may hold your order from shipping if we have a question about your address or items. We will always reach out to you via email to notify you if your order has been held and will work with you to get your order shipped as soon as possible.Ā
If you need your order to arrive quickly, please reach out to us at info@kulanikinis.com before placing your order to inquire if delivery is possible in the time frame you need - we donāt want you to feel stressed or disappointed!
Tracking an Order
Once your order is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker. If you canāt find your shipping confirmation, please double-check your spam and promotions folders. If you are still not able to locate the email, please feel free to reach out to info@kulanikinis.com for assistance.
Customs Duties & VAT
All customs duties and taxes are included in the price of the items. Please know that we will pre-pay all required duties and taxes for you. You should not need to pay any additional amounts.
If you do receive a notification from DHL asking you to pay an additional amount or are asked to pay an additional amount at delivery, please do not pay and email us as soon as possible at info@kulanikinis.com with your name and order number so that we may assist.
PO Boxes
We ship to PO Boxes in AustraliaĀ via Australia Post.
All orders shipping to aĀ New Zealand PO Box must be shipped via Australia Post as DHL Express is unable to deliver to these locations. Shipping times can take 8-20+ business days.
ChangingĀ Your Shipping Address
If you notice that the shipping address you provided at checkout is incorrect, please email us as soon as possible at info@kulanikinis.com. Be sure to include your name, order number, and the correct shipping address in your email.
If your order is unfulfilled and not yet shipped, we will be able toĀ correct the shipping address for you.
For orders shipping within Australia,Ā once your order is fulfilled and shipped,Ā due to shipping speeds, it may not be possible to change your shipping address. We recommend reaching out to Australia Post directly to request this change.Ā
For orders shipping to New Zealand:Ā
If your order has already shipped and you chose DHL Express shipping, youĀ will need to request an address change via DHL directly. Please email us and we will share the required steps for how you can request this change through DHL.
If your order has already shipped and you chose DHL Standard shipping, regretfully your address will not be able to be updated.Ā If your packageĀ can't be delivered due to an incorrect/insufficient address provided at the checkout we will not be able to offer a refundĀ or replacement for the items or the cost of shipping.
Signature Required for Delivery
For customers shipping from Australia, a signature WILL be required when your order is delivered to you. Please make sure you are available to sign for the package at delivery, if you can't be present your package will be taken to your local post office. In some instances, you may receive a message from Aus Post asking how you'd like your order to be delivered. Please know that if you opt for delivery without signature (an Authority to Leave or ATL)Ā you release AU PostĀ + Kulani Kinis from all liabilityĀ for any loss that may result from deliveringĀ the package according to your request.Ā Kulani Kinis and Aus Post will not be able toĀ send a replacement order or refund you for the order should any loss or damage occur.
Ā For customers shopping from New Zealand, aĀ signature WILL be required when your order is delivered to you. Please make sure you are available to sign for the package at delivery, if you can't be present the driver will attempt additional delivery or leave a note for you to contact your local DHL. In some instances, you may receive a message from DHL asking how you'd like your order to be delivered. Please know that if you opt for delivery without signature (an Authority to Leave or ATL) you release DHL + Kulani Kinis from all liability for any loss that may result from delivering the package according to your request. Kulani Kinis and Aus Post will not be able to send a replacement order or refund you for the order should any loss or damage occur.
Lost Shipments - Australia Post
If your trackingĀ shows yourĀ order has beenĀ delivered, but you canāt find your package we will always do our best to help!
We ask that you first to look around your home or apartment complex and ask family, roommates, neighbors, and building management if they have seen your package.
If you still have no luck in locating the package, then please contact Australia Post yourself in addition toĀ emailing us.Ā Please email us atĀ info@kulanikinis.comĀ and be sure to includeĀ your name and order number in the email.
Once you've emailed us, we will also open an investigation withĀ the shipping carrierĀ where every step and details of the delivery is checked and the driver that delivered package is interviewed if possible.Ā Due to formalities and time differences, the process of gathering information withĀ the carrier may take more than 5Ā business days.
After the investigation is completed, if your package is declared lost by the carrier, we can thenĀ discuss a replacement.
Please keep in mind that if you gave Australia Post the authority to leave your package without your signatureĀ andĀ theĀ carrier hasĀ confirmedĀ that all required steps wereĀ taken on their end to deliver your package correctly, we will not be able to help with a refund or replacement as you have accepted liability for the package by waiving the signature requirement.
Lost Shipments - DHL Standard
If your trackingĀ shows yourĀ order has beenĀ delivered, but you canāt find your package we will always do our best to help!
We ask that you first to look around your home or apartment complex and ask family, roommates, neighbors, and building management if they have seen your package.
If you still have no luck in locating the package, then please contactĀ Aramex yourself in addition toĀ emailing us.Ā Please email us atĀ info@kulanikinis.comĀ and be sure to includeĀ your name and order number in the email.
Once you've emailed us, we will also open an investigation with DHL andĀ Aramex where every step and detail of the delivery is checked and the driver that delivered package is interviewed if possible.Ā Due to formalities and time differences, the process of gathering information with DHL andĀ Aramex may take more than 5Ā business days.
After the investigation is completed, if your package is declared lostĀ by DHL orĀ Aramex thenĀ we can thenĀ discuss a replacement.Ā
Lost Shipments - DHL Express
If your trackingĀ shows yourĀ order has beenĀ delivered, but you canāt find your package we will always do our best to help!
We ask that you first to look around your home or apartment complex and ask family, roommates, neighbors, and building management if they have seen your package.
If you still have no luck in locating the package, then please contact DHL yourself in addition toĀ emailing us.Ā Please email us atĀ info@kulanikinis.comĀ and be sure to includeĀ your name and order number in the email.
Once you've emailed us, we will also open an investigation withĀ the shipping carrierĀ where every step and details of the delivery is checked and the driver that delivered package is interviewed if possible.Ā Due to formalities and time differences, the process of gathering information withĀ the carrier may take more than 5Ā business days.
After the investigation is completed, if your package is declared lost by the carrier, we can thenĀ discuss a replacement.
Please keep in mind that if you gave DHL the authority to leave your package without your signatureĀ andĀ theĀ carrier hasĀ confirmedĀ that all required steps wereĀ taken on their end to deliver your package correctly, we will not be able to help with a refund or replacement as you have accepted liability for the package by waiving the signature requirement.
Refusing a Delivery
While we hope this never happens, you are more than welcome to refuse the delivery of your order. However, please know the costs of shipping your order, the cost of shipping your order back to us, and any duties/taxes paid on your behalf will be deducted from your refund. Your refund will be processed when the package is received and inspected at our base in Sydney, Australia.
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